Return Policy

The return policy for any product (broadcasters) in the Egypt Is described below as follows:

1. In addition to the rights you have under applicable law, you may return any product within fourteen (14) days from the date you received it if: a. The product must be sealed and accompanied by all original packaging, accessories, free items and other components or parts that were included with the product when it was delivered. The returned product and / or packaging must be in good condition. b. The IMEI number or serial number of the purchased product is the same when a return is requested.

2. Subject to applicable law, return requests made after the fourteen (14) day period will not be accepted. This provision applies notwithstanding any other requirement under these general conditions.

3. You can return the products by calling our landline number or by contacting the sales representative who delivered the products to you. You must provide valid photo ID and your original receipt to return your product.

Delivery Policy

Dr. Scent Egypt treatment time:
Local orders or orders inside Egypt are processed within 72 hours for Cairo and Alexandria. Other cities within 5 days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a large number of orders, shipments may be delayed for a few days. Please allow additional days in transit for delivery. If there is a significant delay in shipping your order, we will contact you via email or phone.

Payment Policy

Dr. Scent Egypt
is accepting the following forms of payment: Visa, Cash On Delivery (COD), and Mastercard.

Dr. Scent Egypt
is requiring an “Advance FULL payment” or “Payment first” policy before shipping and/or processing any orders.

Proceeding to “Check out” is considered agreeing to the following:

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site.
You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us.
You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order.

Refund Policy

refunds cash back within three days from the purchase date.